Data Collection and Literacy
Accurate date is the concrete stone of brand strategy. A brand planner should be able to collect and “read” information from internal and external research.
※ Manage team and key people
You can find the “why” of the brand from the founder, and the “how” from the manage team. Both are crucial to the development of the brand. A brand planner will interview each key person to dig into their thoughts. If necessary, a consensus building workshop can be held.
※ Trends and Cosumers
External data includes industrial reports, direct or indirect competitors. The former can be obtained from reliable sources such as the government, news or research institutes. Studying other brands also provides new viewpoints. Brand planners may focus on brand values and positioning with some major marketing activities.
If it’s a B2C brand, it is better to know consumers’ ideas at the beginning by conducting questionnaires or focus groups. In order to understand their opinions toward relevant brands, user scenarios or unsolved problems, a brand planner should apply interpersonal and conversational skills to lead the participants to express themselves freely.